Last updated: September 11, 2026
This policy explains how Hidden Acres Getaway, LLC handles information collected through hiddenacresgetawayllc.com and our communications with you about a campground stay.
Information you provide
Our contact form asks for your first and last name, email address, phone number, and message. We use that information to answer your questions and communicate with you about your inquiry or stay. Messages may be stored in our website records and email accounts. Please do not include payment-card numbers, passwords, or other sensitive information in a message.
If you submit a review, we collect the rating, review title, review text, name, and email address you provide. Your name, rating, review, and any reply may appear publicly on the website. Your email address is used to administer the review and is not displayed as part of the public review.
Reservations through Hipcamp
Our reservation buttons take you to Hipcamp. Information you provide there, including booking and payment details, is handled under Hipcamp’s privacy policy. Hipcamp may provide us with information needed to manage your reservation and welcome you to the campground. Our website contact form does not collect payment-card details.
Website operation, cookies, and security
When you visit, our website and its service providers may receive technical information such as your IP address, browser and device information, pages requested, and visit times. Website hosting, security, and spam-prevention tools use this information to operate the site, investigate problems, and help protect forms and accounts from abuse.
Cookies and similar technologies may remember preferences, support website functions, and enable embedded services. You can review the controls on our Opt-out Preferences page and adjust your browser’s cookie settings. Blocking some technologies may affect forms, videos, or other features.
Embedded content and third-party services
The site uses Google reCAPTCHA to help prevent spam and includes YouTube videos. These services may receive technical information about your visit and use cookies or similar technologies, subject to your browser and consent settings. Google’s handling of that information is described in its privacy policy. Embedded content can interact with an account you are already signed into with its provider.
Links to booking platforms and other external websites take you to services with their own privacy practices. Please review their policies before providing information.
Access to information
People who manage Hidden Acres Getaway and authorized providers supporting our website, hosting, email, security, and booking services may process information needed for those activities. Information may also be disclosed when required by law or needed to address fraud, security incidents, or legal claims. Public reviews are visible to other website visitors.
Retention and your choices
Contact messages, reviews, reservation-related communications, and technical records may be retained in the systems used to operate the business. Retention depends on the record and its purpose, including ongoing inquiries, reservation administration, security, and legal recordkeeping. Contact us if you would like to ask what information we hold about you or request a correction or deletion. Some records may need to be retained for legitimate business or legal reasons, and backup copies may remain until replaced through the backup cycle.
Depending on the law that applies to you, you may have additional privacy rights. We may need information to verify your identity before responding to a request. Requests about information held independently by Hipcamp, Google, or another provider should also be directed to that provider.
Children’s information
This website is intended for people arranging campground stays. Please do not submit personal information about children through the contact or review forms. If you believe a child has submitted personal information, contact us so we can address it.
Updates and contact
We may update this policy as our website or practices change. The date above identifies the latest revision.
For privacy questions or requests, contact:
Hidden Acres Getaway, LLC
895 Howell Rd.
Guntersville, AL 35976
Email: info@hiddenacresgetawayllc.com
Phone: 256-343-4321